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Information Systems Support Specialist


- Grade 12 or equivalentOR- Mature student status (18 years of age or older) and a passing score on the entrance examination

Benefits of this program

- Learn industry-standard skills and technologies- Market-driven programs- Accelerated course times so you can graduate quickly

Employment Opportunities

- Computer Technicians- First-Level Help Desk Troubleshooter- Help Desk Analystr- Technical Support Specialists

Information technology (IT) has become a vital part of all businesses. The efficient transmission, storage, and analysis of information are among the most important functions. Information systems support specialists help organizations share and store information through computer networks, systems, and databases.

The Information Systems Support Specialist program will provide students with both the theory and practical experience necessary to design, implement, manage, and maintain computers and network installations in organizations of all sizes. The program covers a wide range of topics from hardware installation, configuration, and networking to Windows operating systems, MS Office support, and help desk techniques.

Students will study the theory of computer systems hardware and software components and develop practical skills through hands-on lab training. In addition, they’ll learn about help desk and troubleshooting operations.

The Information Systems Support Specialist program helps students prepare for industry-standard certification examinations including Computing Technology Industry Association (CompTIA) A+ and Net+. This program is available with or without an internship.


Qestions & Answers

The Information Systems Support Specialist program is a comprehensive training program designed to equip students with the skills and knowledge required to support and maintain information systems in a business environment. It focuses on areas such as hardware and software troubleshooting, network administration, database management, and user support.

The specific admission requirements may vary, so it’s best to contact Rumi Academy directly for the most accurate and up-to-date information. Generally, applicants to the Information Systems Support Specialist program should have a high school diploma or equivalent. Some programs may have additional requirements, such as a criminal record check or an admissions interview.

The Information Systems Support Specialist program typically includes a range of courses to provide students with a well-rounded education in information systems support. Some common courses may include Computer Systems and Networks, Operating Systems, Database Management, Troubleshooting and Technical Support, Network Administration, and Business Communications.

Graduates of the Information Systems Support Specialist program can pursue various career paths in the field of information technology support. Some potential job titles include IT Support Specialist, Help Desk Technician, Network Administrator, Systems Analyst, Technical Support Analyst, and Database Administrator. Graduates may find employment opportunities in various industries, including technology companies, healthcare organizations, government agencies, and financial institutions.

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